Terms & Condition
This document is an electronic record in terms of the Information Technology Act, 2000 and rules about electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published by the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 which require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of tnmatrimony.com (the " Website and Mobile Applications ").
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE AND MOBILE APPLICATIONS. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement").
If you do not want to be bound by the Terms and Conditions, you must not use the Website or the TN Matrimony Services. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").
In these Terms, references to " TN Matrimonyy " shall mean the end user accessing the Website/Mobile Applications services, its contents or using the TN Matrimony Services offered. TN Matrimony member also includes persons such as the father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for " TN Matrimony member". "TN Matrimony Services" means a collective reference to the TN Matrimony service provided by TN Matrimony.
Scope
You understand and acknowledge that TN Matrimony (TN Matrimony) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000.TN Matrimony is a brand owned by TN Matrimony which owns, retains and has complete rights to TN Matrimony and the TN Matrimony Website /App/ TN Matrimony Service.
TN Matrimony acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of TN Matrimony’s already registered users, for seeking prospective lawful matrimony alliances for themselves. TN Matrimony retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id.
The profiles in the database of TN Matrimony are classified broadly based on language and region for the ease and convenience of its members/customer. TN Matrimony Members are provided with free/paid access for searching profiles from the database of TN Matrimony, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested.
1. Eligibility
A) Membership and rights of admission are reserved solely for :
1.Indian Nationals & Citizens.
2. Persons of Indian Origin (PIO).
3. Non-Resident Indians (NRI).
4. Persons of Indian Descent or Indian Heritage
5. Persons who intend to marry persons of Indian Origin.
B) Further in your capacity as a TN Matrimony member you confirm that you are :
1. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
2. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".
3. If you are a resident of any other country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin.
C) In case you are a Registrant of the prospective bride/ bridegroom and have created a profile in the TN Matrimony Website/App on behalf of them or are accessing the TN Matrimony Website/App on behalf of them implies that you have taken their consent for their profile creation in TN Matrimony and for accessing the TN Matrimony Website/App.
2. Registration
A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, and complete information and providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in a field other than the applicable field (including mentioning IDs of other platforms/websites/Apps or repeating your details in another field, after filling them once in the relevant fields or other photographs.
To serve you better if TN Matrimony requires additional details you agree to provide them. You may also give a missed call to any of our retail outlets' phone numbers for us to call you back and assist you in getting your profile registered on our website/App. Further, you may fill in your email id and phone number in any of our registration campaigns appearing on various websites as part of our advertisements, basis which you may receive a call from our Customer Service Center and assist you in getting your profile registered on our website/App. TN Matrimony may also reproduce your profile information on other matrimonial websites owned by MCL including community-based websites to provide better matching Profiles to you.
B. If at any point in time TN Matrimony comes to know or is so informed by a third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, TN Matrimony shall have full right to suspend or terminate (without any notice) your TN Matrimony membership and forfeit any amount paid by you towards TN Matrimony membership fee and refuse to provide TN Matrimony service to you thereafter.
C. TN Matrimonial also reserves the right to block the registration of your profile on the Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the TN Matrimony members in their profile.
D. Registration of duplicate profiles of the same person is not allowed on the TN Matrimony Website/App. TN Matrimony shall have full right to suspend or terminate (without any notice) such a duplicate profile.
E. You acknowledge and confirm that your registration with TN Matrimony and the usage of TN Matrimony services is with the bonafide intention of marriage and not otherwise. TN Matrimony Membership is restricted strictly to the registered TNi Matrimony individual member only. Organizations, companies, businesses and/or individuals carrying on the similar or competitive business cannot become Members of TN Matrimony and nor use the TN Matrimony Service or TN Matrimony member's data for any commercial purpose, and TN Matrimony reserves its right to initiate appropriate legal action for breach of these obligations.
3. Account Security
You are responsible for safeguarding the confidentiality of your TN Matrimony login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company, do not ask for Passwords and you are cautioned not to share your password with any persons... You agree to accept responsibility for all activities that occur under your account.
4. Role and Responsibility of TN Matrimony
A. TN Matrimony reproduces your details once you register on our website /App on an "as is as available" basis and also shares your profile with other registered TN Matrimony members within the website(s) of MCL…
B. TN Matrimony only must provide an interface to its registered members to search their prospects themselves without any assistance.
C. The profile search conducted by any TN Matrimony member and the matches shown there are automatically generated by TN Matrimony and based on the partner preference set by you. In the event of TN Matrimonial members changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
D. TN Matrimony does not prohibit any TN Matrimony member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E. TN Matrimony cannot guarantee or assume responsibility for any specific results from the use of the data available from the TN Matrimony service or other matrimonial websites owned by MCL including community-based websites…
F. TN Matrimony shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.
G. TN Matrimony cannot guarantee the complete protection of user data while it is in transit or prevent any tampering of the data by a third party with malicious intent before the data reaches the TN Matrimony servers.
H. TN Matrimony has a special safety feature for women, called "Secure Connect", which enables women to take control of their privacy and safety while searching for their life partner. "Secure Connect" has a calling feature that lets the women in TN Matrimony receive calls from men who have premium membership without revealing their contact numbers to them, It is up to the women to respond to the other party and TN Matrimony has no control over the same.
I. TN Matrimony do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
5. Role and Responsibility of TN Matrimony Member
A. You, shall safeguard your profile information by creating a strong password during profile creation with a combination of alphabets, both upper and lower case and numbers.
B. Any information/data required by TN Matrimonyl for using the TN Matrimony services shall be provided by the TN Matrimony Member, as and when so sought by TN Matrimony.
C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfies yourself before choosing your match. TN Matrimony shall not be liable for short coming due to any misrepresentations made by any of its TN Matrimony members.
D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehaviour/misrepresentations made by the Prospect to you during the video call. Please check the "Safe Matrimony" link on the website/Apps for guidance.
E. To get better search results, TN Matrimony Members are expected to provide the latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate/false information shall be treated as a violation of terms and conditions and TN Matrimony shall retain their right under clause 2 (b) of these terms and conditions.
F. TN Matrimony members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as a violation of the terms and conditions and TN Matrimony shall retain its right under clause 2 (b) of these terms and conditions.
G. TN Matrimony Members are advised to refrain from :
1. Entering into any financial transactions with prospects. TN Matrimony Members shall not seek financial help or provide financial help from/to the other TN Matrimony Members
2. Using abusive language when they communicate with the other TN Matrimony Members
3. Being discriminative or using racial comments etc.
4. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
5. Entering into a physical relationship with any prospect before marriage.
6. violating any law for the time being in force.
7. From mentioning details of other matrimonial services while sending personalized messages
H. TN Matrimony members are expected to visit URL https://tnmatrimony.in/fraud-alert.php for understanding the safety measures on partner search and awareness of online safety.
I. TN Matrimony Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over the phone, doesn't come forward for a face-to-face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
J. The TN Matrimony members agree that for getting effective search results of prospects on the Website/App you will regularly login to the profile maintained in the Website/App and send an expression of interest which is an automated message to prospects as a free TN Matrimony member, and in the event, you have availed paid TN Matrimony package, you can send personalized messages to prospects to show your expression of interest/replies. TN Matrimony members also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
K. You also agree that while accessing/using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of features of the website /App like chatting instantly with prospects, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing the social and professional profile of members on their Facebook, LinkedIn, etc.
L. If the TN Matrimony Member fails to update in TN Matrimony website/App, or any change in the particulars furnished in their profile/ then the TN Matrimony membership may be suspended by TN Matrimony at its sole discretion.
M. TN Matrimonyl member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate TN Matrimonyl for removal/deletion of their profile.
N. TN Matrimony Members agree to use secure devices, software and networks in a private place for accessing the TN Matrimonyl services.
O. TN Matrimony members shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond to in TN Matrimony Website/App.
P. TN Matrimony Members shall not probe, scan or test the vulnerabilities of the TN Matrimony Website/App or any network connected to the Website/App nor breach the security measures instituted by TN Matrimony.
Q. You shall also not make any payment/transfer any amount to the account of any MCL employees. All payments shall be made only to the TN Matrimony account.
R. TN Matrimony members are expected to approach MCL to resolve their complaints and grievances and shall not air their grievance/complaints on social media.
6. Customer Care / Customer Service
In the event you come across any concerns in our service, then please be free to contact us:
Email ID: support@tnmatrimony.in
Contact No: 99623 60756
Address: Ambur, Vellore
7. Medium of Communication to TN Matrimony Members
A. TN Matrimonyl member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or Whatsapp messages from MCL or other portals owned by MCL or their alliance partners.
B. TN Matrimony by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/messages/links. TN Matrimonyl member confirms that the mobile number TN Matrimonialitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb/National Customer Preference Register and they shall not initiate any complaint. TN Matrimony Member further confirms that even if TN Matrimony Member is registered with the telecom service provider under the category Do Not Disturb/National Customer Preference Register the calls from TN Matrimony either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
C. You are also entitled to set up your communications frequency from TN Matrimony, like -as only on weekends or fortnightly etc. You may also opt for not getting any call from TN Matrimony by ticking the appropriate box on the Website/App, provided that, you agree to receive calls from the Relationship Manager of Assisted Matrimony for contacting you as a shortlisted profile for their registered members.
8. Confidentiality
Any feedback you provide to TN Matrimony shall be deemed to be non-confidential. TNi Matrimony shall be free to use such feedback/information on an unrestricted basis. Further, by TN Matrimonialitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) TN Matrimony member is not under any obligation of confidentiality, express or implied, concerning the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from TN Matrimony for the feedback under any circumstances.
9. Privacy of Membership
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to TN Matrimonyl and other websites owned by MCL, the personal information/data provided to us by you during usage of TN Matrimonyl will be treated as confidential and following the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
10. Grievance Officer
In the event, you come across any violation by another user including but not limited to having content on the website that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with a digital signature to:
The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. All complaints to the Grievance Officer shall be in writing
The Grievance Officer shall handle complaints about the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website/App that -
A. belongs to another person and to which the User does not have any right to;
B. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
C. infringes any patent, trademark, copyright or other proprietary rights;
D. violates any law for the time being in force;
E. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;
F. impersonate another person;
G. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
H. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
11. Disputes between Members
A. TN Matrimony Members are solely responsible for the communications (through any medium) with prospects or vice versa. TN Matrimony expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any TN Matrimony members inter send via e-mail, chat, interaction, Whatsapp or any other medium of communication between TN Matrimony members either using website /App or otherwise.
B. TN Matrimony has no obligation, to monitor any such disputes arising between the TN Matrimony members, and TN Matrimony shall not be a party to any such dispute/litigation etc.
C. TN Matrimony is not a broker or the agent of any TN Matrimony member, and TN Matrimony does not partake in the exchange of any kind of discussion between the TN Matrimony members and prospects or the results of their discussion.
12. Content Right
A. You agree that all content of TN Matrimony belongs to MCL excluding your or third party content including advertisement on the Website/App for which TN Matrimony has requisite license/right in terms hereof to display the same on our Website/App.
B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the TN Matrimony profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by TN Matrimony paid members) with another member (s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by TN Matrimony the content/information to TN Matrimony, you hereby grant TN Matrimony a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the TN Matrimony's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
C. While TN Matrimony does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to comply with these Terms and conditions, TN Matrimony may delete the content/information and/or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants TN Matrimony may at its sole discretion put restrictions on any TN Matrimony member to other member's communications.
D. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling any such proprietary information including using it for commercial purpose in any manner whatsoever.
13. Third Party website
A. TN Matrimony members understand and agree that TN Matrimony may allow third parties to put up advertisements on the TN Matrimony application/Website and TN Matrimony does not control the contents of such third-party advertisements on the TN Matrimony application/Website. Third-party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third-party websites are governed by their terms and conditions for use and privacy policy, and in case of conflict, the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third-party websites at his / her sole risk and responsibility.
B. The TN Matrimony members agree and understand that TN Matrimony may also allow third parties to provide TN Matrimony members services on the website/App like horoscope matching etc., and TN Matrimony may also collect the payment for such third party services to you, and TN Matrimony in this regard can have a revenue-sharing arrangement with such third party, however in no event shall TN Matrimony be liable to you for such third party services.
C. TN Matrimony reserves the right to add/delete/alter/modify/suspend any or all the TN Matrimony Services at any time as it may deem fit, without notice. The TN Matrimony members are expected to see the change on the Website/App.
14. Limitation of liability
A. MCL / TN Matrimony or its Office-bearers shall under no circumstances be liable or responsible to the TN Matrimony member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ TN Matrimony services.
B. TN Matrimony informs you that the exchange of profile(s) through or by TN Matrimony should not in any way be construed as a matrimonial offer and/or recommendation and/or advice or guarantee given to the TN Matrimony member, from/ or by TN Matrimony.
C. Notwithstanding anything to the contrary contained herein, TN Matrimony's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to TN Matrimony, for any specific TN Matrimony paid package, and no further.
15. MCL / TN Matrimony will not be liable in case of any wrong/improper match made due to unavailability of profiles from TN Matrimony/MCL’s owned other websites.
16. MCL / TN Matrimony or its office bearers shall under no circumstances be liable, if any, for the TN Matrimony member entering into a financial transaction with any other TN Matrimony Member or any third party.
17. MCL / TN Matrimony or its office bearers shall under no circumstances be liable if any, for any TN Matrimony members not responding/reciprocating when you approach them for a matrimonial alliance
18. Class Action Suits
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with TN Matrimony. Further, neither you nor TN Matrimony agrees to class arbitration.
19. General
In the event, you file a false complaint against another prospect on our Website /App and consequently, we have suspended/deleted that prospect profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any amounts paid by you for the TN Matrimony services as per clause 2 (b) of these terms and conditions.
20. Notwithstanding anything contained herein, TN Matrimony reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on TN Matrimony/website/App (once such instance comes to TN Matrimony notice) to ensure, that proper consent has been obtained by you, prima facie accuracy and the prevailing laws in force, for the time being, especially those relating to providing any obscene, libellous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable concerning race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity.
TN Matrimony also reserves the right to block/delete/suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our TN Matrimony website/App as a means of communication while sending messages to other TN Matrimony members regarding their profile identity in other matrimonial websites.
21. Once your paid membership expires, you cannot avail of the unexpired balance phone call count/ unexpired SMS. Similarly, you cannot access the already viewed TN Matrimony member(s) contact information unless you renew your account within 30 days
22. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry.
23. In case of conflict between the terms and conditions of Website/App and the terms and conditions of any other website including other websites of MCL, the terms and conditions of TN Matrimony Website/App shall prevail for the service provided through this Website/App.
24. Disclaimer
A. Your access to and use of the TN Matrimony Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE TN MatrimonySERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, TN MatrimonyDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TN Matrimony does not warrant that the Website/App, its servers, or e-mail sent from TN Matrimony are free of viruses or other harmful components. TN Matrimony will not be liable for any damages of any kind arising from the use of this TN Matrimony Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B. TN Matrimony does not give any implied or explicit guarantee or warranty of marriage or alliance by you choose to register on our Website/App and use TN Matrimony services (both paid and free).
C. Notwithstanding anything contrary contained anywhere, under no circumstances, TN Matrimony shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
1. Any act or omission was done by TN Matrimony/MCL/payment gateway/alliance partner etc.
2. Any untrue or incorrect information TN Matrimony by you or on your behalf.
3. Any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from TN Matrimony)
any unauthorized or illegal act done by any third party relating to or connected with any information TN Matrimony by you or on your behalf.
4. Any cybercrime attempted or committed by anyone and
5.Any incident of force-majeure or 'act of god'.
6. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
7. Using/availing of third-party services namely horoscope matching services etc. and paying them through the Website.
8. TN Matrimony shall not be liable for the outcome of during any interaction in a meeting, call, SMS, chat, email or social media posts at any point in time.
9. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.
D. You expressly agree that your use of this Website/App is at your sole risk.
E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held devices or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held devices or mobile telephones as a result of the installation or use of the app.
25. Indemnity
By using our TN Matrimony services you agree to defend, indemnify, and hold harmless TN Matrimony, its subsidiaries, affiliates, directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by TN Matrimony. This defense and indemnification obligation will survive in perpetuity.
26. Termination
A. We/ TN Matrimony in good faith reserve our right to terminate your TN Matrimony membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you seek physical/financial favors from our other registered members or have provided incorrect information on our website/App or
have committed any fraudulent/ unlawful/ illegal activities through the use of our website/App or have violated this Terms and conditions or have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another TN Matrimony member created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person whose profile is being registered or use only part information including using a photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner.
B. If TN Matrimony receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
C. Unless otherwise provided in these Terms and Conditions, TN Matrimony membership may be terminated by TN Matrimony / you without assigning any reasons by serving 7 ( seven) days written notice on the other, all amount paid till date by you to TN Matrimony shall be forfeited.
D. Upon termination/suspension of TN Matrimony membership, your right to use or access the TN Matrimony Website/App TN Matrimony services will cease immediately. All provisions of these terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the TN Matrimony Services shall not relieve you of any obligations arising or accruing before such termination.
27. Jurisdiction and Applicable Law
A. The registration of TN Matrimony membership and all TN Matrimony services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.
B. The TN Matrimony Members unconditionally agree that all such disputes and/ or differences if any shall be governed by the Laws of India and TN Matrimony Sitting to the exclusive jurisdiction of the appropriate court of law in Chennai, Tamil Nadu, India.
28. Mode of Payment
A. Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid TN Matrimony service shall be subject to realization of the said payment. In case of dishonor of the Cheque/demand draft; you shall be liable to pay the applicable bank’s cheque/DD bouncing charges. Further TN Matrimony service to your account will be deactivated/suspended until you settle the value of the payment and applicable bank charges in cash.
B. TN Matrimony uses third-party payment gateways for collection payment through credit/debit cards or other payment instruments. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from MCL.
You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from MCL.
29. Refund and Assignment
A. The payments made by any TN Matrimony member to MCL by way of membership/renewal fee/auto renewal are treated as non-refundable.
B. TN Matrimony members shall not assign or transfer your TN Matrimony membership to any other person or entity, and such an act shall be treated as a violation of terms and conditions and TN Matrimony shall retain their right under clause 2 (b) of these terms and conditions.
C. Payment once made for TN Matrimony services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.
30. Renewal
A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature
B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price.
C. The maximum tenure of any packages will be 12 (Twelve) months. Every TN Matrimony package post validity period (varies from package to package), shall be renewed.
D. If you do not want your paid membership to automatically renew, you must cancel your paid membership. In case you have to mail for cancellation, mail to cancellation TN Matrimony
31. Additional terms and conditions applicable to Non- Resident Indian customers.
A. Jurisdiction
The laws of India shall be applicable.
B. Arbitration of Disputes.
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by a sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language
C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.
D. In the case of Renewal, the Customer is charged the current price that prevails and renewal is done only for 3 months duration irrespective of the past package.
E. Enforcement
Any proceeding to enforce this arbitration agreement may be brought in the Courts of Chennai, Tamil Nadu India.
32. Assisted Service Guarantee is applicable only for the users:
A. Who have availed of the Assisted Service for the first time.
B. Who have more than 100 matching profiles based on the partner preference set by them at the time of the Assisted Welcome Call.
C. Who have not narrowed down the partner preference, once the Assisted service starts.